Last Updated: 01-01-2025
Welcome to The Black Helpdesk ("we," "our," or "us"). We respect your privacy and are committed to protecting any personal information you provide while using our website, https://theblackhelpdesk.com/home (the "Site").
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, or any details you provide when submitting a request for assistance.
- Non-Personal Information: Browser type, IP address, pages visited, and other usage details collected through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
- Refer you to local businesses that may meet your needs.
- Respond to your inquiries and provide customer support.
- Improve our services and website functionality.
3. How We Share Your Information
We may share your information with:
- Local Businesses: To connect you with relevant service providers based on your request.
- Third-Party Service Providers: For website analytics, hosting, or email services.
- Legal Authorities: If required by law or to protect our rights.
4. SMS Messaging Policy
Thank you for opting in to receive messages from The Black Helpdesk. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to cancel.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can disable cookies in your browser settings, but some features of the Site may not function properly.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
7. Your Rights and Choices
You may request to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
8. Security Measures
We implement security measures to protect your information, but no system is 100% secure. Please use caution when sharing personal details online.
9. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with the updated date.
10. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
📧 info@theblackhelpdesk.com
11. Data Sharing Policy
- We do not share your personal or mobile information with third parties for marketing purposes without your explicit consent.
- We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
- We implement strict access controls and regularly audit our data handling practices to prevent unauthorized sharing of user data.